DELIVERY FAQs
DISPATCH
ORDERS ARE DISPATCHED MON - FRI WITHIN 24 HOURS OF YOUR ORDER BEING PLACED
DELIVERY
UK
ORDERS MADE VIA NEXT DAY BEFORE 12PM (MON - FRI) WILL BE SENT VIA EVRI NEXT DAY AND YOU SHOULD RECEIVE YOUR ORDER THE FOLLOWING DAY BETWEEN 8AM - 8PM.
ORDERS MADE VIA 72 HOUR DELIVERY WILL BE SENT VIA EVRI AND YOU SHOULD RECEIVE YOUR ORDER WITHIN 4 DAYS BETWEEN 8AM - 8PM.
SENT VIA EVRI
USA
ORDERS WILL ARRIVE WITHIN 3 WORKING DAYS FROM DISPATCH
SENT VIA DHL EXPRESS
Europe
ORDERS WILL ARRIVE WITHIN 3 WORKING DAYS FROM DISPATCH
SENT VIA DHL EXPRESS
INTERNATIONAL
ORDERS WILL ARRIVE WITHIN 3 WORKING DAYS FROM DISPATCH
SENT VIA DHL EXPRESS
CUSTOMS FEES
PLEASE NOTE WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES THAT OCCUR IN THE DELIVERY OF YOUR ORDER PLEASE BE SURE TO TAKE UP ALL CUSTOM RELATED ISSUE WITH YOUR CORRESPONDING COURIER.
WHERE CAN I FIND MY TRACKING NUMBER?
WHEN YOUR ITEMS ARE SHIPPED, YOU WILL RECEIVE AN AUTOMATIC EMAIL NOTIFICATION CONTAINING YOUR TRACKING NUMBER FROM OUR SYSTEM.
WHEN YOUR ITEMS ARE SHIPPED, YOU WILL RECEIVE AN AUTOMATIC EMAIL NOTIFICATION CONTAINING YOUR TRACKING NUMBER FROM OUR SYSTEM.
IF YOU HAVE NOT RECEIVED THE NOTIFICATION OR IF THE TRACKING NUMBER ISN'T WORKING, PLEASE CONTACT US. WE WILL BE HAPPY TO HELP RESOLVE THE ISSUE!
FOR MORE DETAILED INFORMATION, PLEASE SEND US AN EMAIL AT CONTACT@CEOCOLLECTION.COM, AND WE WILL PROVIDE FURTHER ASSISTANCE.
UNEXPECTED DELAYS
ON OCCASION, DELIVERY TIMES MAY EXCEED THE STANDARD SHIPPING ESTIMATES MENTIONED ABOVE. EXTERNAL FACTORS, SUCH AS INTERNATIONAL CUSTOMS PROCESSING AND HOLIDAYS, CAN SOMETIMES CAUSE SHIPPING DELAYS BEYOND OUR CONTROL. IF YOUR PACKAGE IS TAKING LONGER THAN EXPECTED TO ARRIVE, PLEASE GET IN TOUCH WITH US, AND WE WILL WORK WITH YOU TO ADDRESS THE SITUATION.
FOR MORE DETAILED INFORMATION, PLEASE SEND US AN EMAIL AT CONTACT@CEOCOLLECTION.COM, AND WE WILL PROVIDE FURTHER ASSISTANCE.
UNEXPECTED DELAYS
ON OCCASION, DELIVERY TIMES MAY EXCEED THE STANDARD SHIPPING ESTIMATES MENTIONED ABOVE. EXTERNAL FACTORS, SUCH AS INTERNATIONAL CUSTOMS PROCESSING AND HOLIDAYS, CAN SOMETIMES CAUSE SHIPPING DELAYS BEYOND OUR CONTROL. IF YOUR PACKAGE IS TAKING LONGER THAN EXPECTED TO ARRIVE, PLEASE GET IN TOUCH WITH US, AND WE WILL WORK WITH YOU TO ADDRESS THE SITUATION.