Terms of Service

Overview

This website is operated by CEOCOLLECTION.CO LTD (“CEO Collection”, “we”, “our”, or “us”). Throughout the Site, the terms “we”, “us”, and “our” refer to CEO Collection.

CEO Collection provides this website, including all information, tools, products, and services available through it, to you, the user, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you use our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced in this document or available through hyperlinks.

These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions in this agreement, you must not access the website or use the Service.

Any new features or tools added to the current store will also be subject to these Terms. You can review the latest version of the Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by publishing updates on our website. You are responsible for reviewing this page periodically for changes. Your continued use of the Site or Service after changes are published means that you accept those changes.

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given permission for any minor dependants to use this Site under your supervision.

You must not use our products or Service for any illegal or unauthorised purpose. You must also not violate any applicable laws while using the Service, including copyright laws.

You must not transmit viruses, malware, worms, or any other harmful or destructive code.

A breach of these Terms may result in the immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone where legally permitted.

You understand that content you submit, excluding payment card information, may be transferred across different networks and adapted to meet the technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission over networks.

You must not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, access to the Service, or contact details made available through the website without our express written permission.

The headings used in these Terms are included for convenience only and do not affect the meaning or interpretation of any provision.

Section 3 – Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to keep the information on our Site accurate and up to date. However, we cannot guarantee that all information will always be complete, current, or free from errors.

Information on the Site is provided for general information and should not be relied upon as the only basis for making important decisions where more accurate or current information may be available.

Any reliance on information provided through the Site is at your own risk.

The Site may contain historical information that is provided for reference only and may no longer be current.

We reserve the right to change the content of the Site at any time. Where required by law, we will update or correct information.

Section 4 – Modifications to the Service and Prices

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time where legally permitted.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot legally be excluded.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the Site.

Products may have limited quantities and may only be returned in accordance with our Returns Policy.

We make reasonable efforts to display product colours, photographs, and details accurately. However, the appearance of colours may vary depending on your device, screen settings, or display.

We reserve the right, where legally permitted, to limit the sale of our products or services to any person, region, or jurisdiction. We may apply this right on a case-by-case basis.

We may also limit the quantity of products available to purchase.

Product descriptions, availability, and prices may change without notice. We also reserve the right to discontinue a product at any time.

Any offer for a product or service is void where prohibited by law.

Nothing in these Terms limits your statutory rights as a consumer.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel an order where legally permitted.

Restrictions may apply to orders placed through the same customer account, payment card, billing address, shipping address, household, or individual.

We may also limit or cancel orders that appear to have been placed by resellers, distributors, or dealers.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing address, or other contact information provided when the order was placed.

You agree to provide current, complete, and accurate account and purchase information.

You are responsible for updating your information, including your email address, payment information, and card expiry dates, so we can process transactions and contact you when necessary.

For more information about returns, refunds, and store credit, please review our Returns Policy.

Section 7 – Optional Tools

We may provide access to tools, features, or services operated by third-party providers.

We do not control or manage these third-party tools. They may be provided on an “as available” basis and may be subject to separate terms and privacy policies.

Your use of optional third-party tools is at your own discretion. You should review and understand the terms provided by the relevant third party before using them.

We may introduce new services, features, tools, or resources through the Site in the future. These will also be subject to these Terms.

Section 8 – Third-Party Links

Some content, products, or services available through our Site may include links or materials provided by third parties.

Third-party links may direct you to websites that are not owned, operated, or controlled by CEO Collection.

We are not responsible for examining, verifying, or guaranteeing the accuracy of third-party content, websites, products, or services.

We are not liable for loss or damage connected with your use of third-party websites, except where liability cannot legally be excluded.

You should review the terms, privacy policies, returns policies, and other practices of a third party before completing a transaction with them.

Questions or complaints relating to third-party products or services should be directed to the relevant third party.

Section 9 – User Comments, Feedback and Other Submissions

If you submit comments, feedback, ideas, suggestions, proposals, competition entries, photographs, reviews, or other materials to us, you confirm that you have the right to provide that content.

Unless otherwise agreed in writing, you grant us permission to use, reproduce, edit, publish, translate, distribute, and display the content in connection with our business, marketing, and services.

We are not required to:

1. Keep submitted content confidential, unless required by law;
2. Pay compensation for submitted content; or
3. Respond to submitted content.

We may monitor, edit, reject, or remove content that we reasonably believe is unlawful, offensive, threatening, defamatory, obscene, misleading, harmful, or in violation of another person’s intellectual property or privacy rights.

Your submissions must not:

• Violate copyright, trademark, privacy, or other legal rights;
• Contain unlawful, abusive, defamatory, obscene, or misleading material;
• Contain viruses, malware, or harmful code;
• Use a false email address;
• Misrepresent your identity; or
• Mislead us or another person about the source of the content.

You are responsible for the content you submit and its accuracy.

Section 10 – Personal Information

The collection, use, storage, and sharing of personal information submitted through the Site is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how CEO Collection handles your personal information.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions;
• Prices;
• Promotions;
• Offers;
• Shipping charges;
• Delivery estimates; or
• Product availability.

We reserve the right to correct errors, update information, or cancel an affected order where information is inaccurate, including after an order has been submitted.

Where an error affects your order, we will contact you where appropriate and handle the matter in accordance with applicable consumer law.

We are not required to update or amend information unless required by law.

Section 12 – Prohibited Uses

In addition to any other restrictions in these Terms, you must not use the Site or its content:

• For any unlawful purpose;
• To encourage or participate in unlawful activity;
• To violate applicable laws, regulations, or local rules;
• To infringe our intellectual property rights or the rights of another person;
• To harass, abuse, threaten, defame, intimidate, or discriminate against another person;
• To submit false or misleading information;
• To upload or transmit viruses, malware, or harmful code;
• To collect or track another person’s personal information without permission;
• To spam, phish, scrape, crawl, or otherwise misuse the Site;
• To publish or distribute obscene or unlawful material; or
• To interfere with or bypass the security features of the Site or Service.

We reserve the right to suspend or terminate access to the Site or Service for prohibited use.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Site or Service will always be uninterrupted, secure, available, timely, or free from errors.

We may temporarily suspend, remove, or restrict access to parts of the Service for maintenance, security, technical, or operational reasons.

To the fullest extent permitted by law, the Site and Service are provided on an “as available” basis.

Nothing in these Terms excludes or limits any rights, guarantees, warranties, or remedies that cannot legally be excluded under applicable consumer law.

To the fullest extent permitted by law, CEOCOLLECTION.CO LTD, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential loss arising from your use of the Site, Service, or products.

This may include loss of profit, revenue, savings, data, or replacement costs.

Where the law does not allow certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.

Section 14 – Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless CEOCOLLECTION.CO LTD, together with its parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers, against claims arising from:

• Your breach of these Terms;
• Your violation of applicable law; or
• Your infringement of another person’s rights.

This includes reasonable legal costs arising from such a claim.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable part will be treated as separated from the remaining Terms.

The remaining provisions will continue to be valid and enforceable.

Section 16 – Termination

These Terms remain effective until terminated by either you or us.

You may stop using the Service at any time.

We may suspend or terminate your access to the Site or Service if we reasonably believe that you have breached these Terms.

Any obligations or liabilities incurred before termination will continue to apply after termination where appropriate.

You will remain responsible for any amounts properly due before the termination date.

Section 17 – Entire Agreement

If we do not exercise or enforce a right under these Terms, this does not mean that we have waived that right.

These Terms, together with any policies or operating rules published on the Site, form the entire agreement between you and CEO Collection regarding your use of the Service.

They replace any previous agreements, communications, or proposals relating to the Service, whether written or verbal.

Section 18 – Governing Law

These Terms and any separate agreement through which we provide the Service will be governed by and interpreted in accordance with the laws of England and Wales.

This section does not affect any mandatory consumer rights or protections that apply based on your place of residence.

Section 19 – Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by publishing the revised version on our website.

Where appropriate, we may provide additional notice of significant changes.

Your continued use of the Site or Service after revised Terms are published means that you accept the updated Terms.

Section 20 – Contact Information

If you have any questions about these Terms of Service, or if you need assistance regarding your order or your rights as a customer, please email us at contact@ceocollection.co.uk.